SCOPE Of LOSS
Our involvement with the claim starts with an onsite “Scope of Loss”. We’ll take only what’s necessary. “Scope of Loss” documents in detail the home owner’s loss. The “Scope of Loss” details rooms affected, items removed, on-site rejected items and a photo catalogue with description.



CARE CENTRE
Fletcher's Cleaners Ltd. Textile Restoration is on call 24 hours a day, seven days a week, with emergency dry cleaning for the insured within 48 hours. The actions of the "Care Centre" will benefit all - Insurance Companies, Adjusters, Restoration Companies, Contractors and most important the families and individuals experiencing loss. The "Care Centre" coordinator acts as a link between Fletcher's Cleaners Ltd. Textile Restoration and those experiencing this difficult time in their lives. carecentre@fletcherscleaners.com


TROMIS
TROMIS (Textile Restoration Order Management Information System) provides immediate tracking, billing and management of all orders. TROMIS is a web-based order management system (tagging, packing, storing, loading and delivering) software designed for dry cleaners in the insurance restoration industry.